UK@Work survey: Turning feedback into action

Office of Faculty Resources, Planning and Assessment

Brian Lee, Ph.D.
Associate Dean for Faculty Resources, Planning and Assessment


Megan Lucy, M.P.A. 
Assistant Director of Faculty Resources


Tricia Coakley, M.P.A.
Assistant Director of Planning and Assessment

L-104 Ag Science Center North
1100 S. Limestone
Lexington, KY 40546-0091

Please contact Megan Lucy with website related questions/comments.

A Message from the Dean

Dean Nancy Cox

One of the things UK has done in recent years to enhance employee engagement and improve overall management and leadership is to gather faculty and staff feedback through the UK @ Work Survey. It turns out that these surveys, which began in 2015, meshed well with some college initiatives also undertaken in 2015 through our strategic plan, “Building Our Future on the Land-grant Legacy.”

The UK @ Work survey, which was conducted again in 2017, 2019, and 2021 works well with our college plan and gives useful information on many measures of job satisfaction and employee engagement across the units, including Extension and other off campus employees. These surveys are important to our college and university as staff and faculty job satisfaction is critical to our success.

In March 2021, we provided an additional college opportunity for faculty and staff feedback concerning themes of work effectiveness and well-being as compared to the end of 2019, and to identify potential ideas for helping people.

The UK @ Work survey focuses on sustainable engagement; empowerment; communication; working relationships; stress, balance and workload; diversity and inclusion, leadership, working environment and university culture. Data from each year is evaluated and compared to past survey results. Unit-level reports are provided to CAFE chairs and unit directors with at least 10 respondents.

The September 2021 survey results show improvements in key areas, clarify some of the challenges experienced by faculty and staff since the prior UK @ Work survey in 2019, and mirror much of what was expressed in the internal college well-being survey of March 2021.  

The college responses showed that the majority of faculty and staff have a sense of accomplishment from their jobs, believe they have the resources available to do their jobs and that their departments are operating effectively. Additionally, responders said their unit leadership recognizes and respects the value of human differences and supports equal opportunities.

As always, there are opportunities for improvement, and we have some areas to work on.  In 2022, there will be a focus on helping people in our college community to find productive and healthy ways to reduce stress and enhance well-being. While many of our results are favorable compared to the university and to the average of all participating universities, we still have more to do.

Several resources are available for faculty and staff, and we will be working to provide additional resources going forward.

Current resources include:

Approximately 65% of faculty and staff responded to the 2021 survey, up from 48% in 2019. Thank you to those who participated, and we will be looking for ways to encourage others to participate in the future. These surveys are important as we work to make a great place to work even better.